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Terms & Conditions

These Terms & Conditions (“Terms”) apply to your use of IBIA – The International Bunker Industry Association (“IBIA”, “we”, “us” or “our”) website, membership services, events and other services provided by IBIA.

By accessing or using the IBIA website or purchasing IBIA membership or event services, you agree to be bound by these Terms.

1. Anti-Trust and Competition Law Compliance

IBIA is firmly committed to maintaining a fair and competitive environment within the bunker industry and to complying with all applicable laws governing IBIA’s and its members’ activities.

These laws include applicable anti-trust and competition laws adopted by the European Union, the United States and other jurisdictions to preserve the principles of free enterprise, promote competition and protect the public from monopolistic and other restrictive trade practices.

All IBIA activities will be conducted in accordance with applicable anti-trust and competition laws.

IBIA members and participants in IBIA activities are expected to conduct themselves in a manner consistent with these principles and with all applicable laws.

2. Payment Card Terms & Conditions

For payment card transactions made through the IBIA website, the following terms apply:

  • Country of merchant domicile: United Kingdom
  • Goods and services supplied: Membership registration services to the shipping and bunkering industry
  • Returns, refunds and cancellations: No returns are offered, except where a specific IBIA cancellation or refund policy applies.
  • Transaction currency: We accept payment in GBP, USD, and EUR
  • Membership payment terms: 15 days from the invoice date.

3. Subscription Period

All IBIA subscriptions and memberships are paid in advance.

Membership remains subject to payment of the applicable membership fees in accordance with the relevant invoice and payment terms.

4. Subscription Payment and Renewal

Membership is automatically renewed annually, with invoices issued up to 60 days in advance of the renewal date. Reminders will be sent at various intervals.

Members remain responsible for ensuring that their membership fees are paid by the applicable due date.

If payment remains outstanding for 30 days after the applicable due date, IBIA may suspend the membership.

5. Payment Methods

IBIA currently accepts the following payment methods:

  • BACS – bank details are provided on IBIA invoices.
  • Credit Card – payment may be made by credit card.

6. Membership Cancellation and Suspension

IBIA reserves the right to cancel or suspend a membership in any of the following circumstances:

  • (a) where the membership fees have not been paid by the due date;
  • (b) where the member/company is found to be in breach of any applicable law, regulation, or sanctions regime (including but not limited to international trade sanctions);
  • (c) where the member’s/company conduct is deemed by IBIA to be inconsistent with the objectives, values, or reputation of IBIA or its membership; or
  • (d) where the member/company is in breach of IBIA’s Code of Conduct or membership criteria.

IBIA reserves sole discretion in determining whether any of the above circumstances apply.

7. Membership Eligibility and Due Diligence

IBIA reserves the right to conduct reasonable due diligence on membership applicants in accordance with its KYC Policy and related procedures.

Membership applicants may be required to provide information relating to their legal entity, business activities, ownership, management, sanctions status, or other information reasonably required to assess eligibility for membership.

IBIA may decline, postpone, suspend or terminate membership applications where:

  • Required information is not provided;
  • Information provided is materially inaccurate or misleading;
  • Sanctions, compliance or reputational concerns arise; or
  • Membership would otherwise be inconsistent with IBIA’s objectives, policies or interests.

Any due diligence undertaken by IBIA is proportionate and risk-based and does not replace legal, regulatory or commercial due diligence obligations of members or third parties.

Membership may include the publication of certain business information, such as company name, logo, website, membership category, office location and other non-confidential business information, on the IBIA website, member directory, membership map or related membership services.

8. IBIA Annual Dinner – Cancellation and Refund Policy

A Member who cancels an Annual Dinner booking 21 days or more before the date of the dinner will be entitled to a refund of monies paid, less an administration fee of £50 per ticket.

Cancellations made less than 21 days before the date of the dinner are non-refundable.

IBIA reserves the right to amend the programme, speakers, venue, schedule or format of the event where reasonably necessary. Such changes shall not of themselves entitle a participant to a refund.

Any applicable administration fee will be deducted from the amount refunded.

9. IBIA Annual Convention – Cancellation and Refund Policy

A Member or Non-Member who cancels an Annual Convention pass 21 days or more before the convention start date will be entitled to a refund of the pass price, less an administration fee of £100.

Cancellations made less than 21 days before the convention start date are non-refundable.

IBIA reserves the right to amend the programme, speakers, venue, schedule or format of the event where reasonably necessary. Such changes shall not of themselves entitle a participant to a refund.

Any applicable administration fee will be deducted from the amount refunded.

10. Force Majeure

IBIA shall not be liable for any delay, cancellation, suspension or failure to perform its obligations where such circumstances arise as a result of events beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions, war, terrorism, industrial disputes, utility failures, or disruptions affecting venues, suppliers or service providers.

11. Changes to These Terms

IBIA may update or amend these Terms from time to time.

Where changes are made, the updated Terms will be published on the IBIA website. Your continued use of the IBIA website or IBIA services following publication of amended Terms constitutes acceptance of the revised Terms.

12. Website Content

Information published on the IBIA website, in newsletters, publications, presentations and other materials is provided for general information purposes only.

While IBIA endeavours to ensure information is accurate at the time of publication, it does not guarantee the completeness, accuracy or suitability of such information and accepts no liability for reliance placed upon it.

Views expressed by speakers, contributors, members or third parties do not necessarily represent the views of IBIA.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have questions about these Terms & Conditions, membership services, events, or require further information regarding IBIA services, please contact us:

IBIA – International Bunker Industry Association
The Light Bulb, 1 Filament Walk
Wandsworth
London
SW18 4GQ
United Kingdom

Telephone: +44 (0)20 3951 9615
Email: [email protected]

Registered in England: No. 2784961
VAT Registration No.: 644 1341 63

Last Updated: September 2026